https://www.autotraderretailerawards.co.uk/the-awards daily 0.75 2026-05-14 https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/360d92cd-3ef4-4be0-be07-562a67171515/RetailerAwards_Retailer%402x+%282%29.png The Awards Retailer of the Year Award This is the big one. It’s our most prestigious trophy, designed to recognise the absolute best in the business. We’re awarding the top performers across Car, Van, and Bike retailers, alongside our dedicated New Car Retailer of the Year. To keep the playing field fair, these are split by business size, so you’re measured against your true peers. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/03e0cf6e-e3aa-469d-a444-f8662a7a2786/RetailerAwards_CustomerChoice%402x.png The Awards Customer Choice Award Reviews are what build a dealership's reputation. This award doesn't just look at who has the highest rating, it rewards the businesses that actually engage with their customers and take pride in their feedback. It’s about being the retailer that buyers know they can trust. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/67ba0991-0674-4eb9-b919-4b7689ed4d51/RetailerAwards_Customer%402x.png The Awards Customer Experience Award You can't fake this one. Based on the UK’s largest mystery shopping programme, we start with 1,000 of Autotrader’s top-performing retailers and whittle them down through three rigorous phases. Only the retailers who deliver a seamless, top-tier experience from start to finish will make it to the stage in Manchester. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1a7099ce-d6de-49e6-a39d-4138811062a3/RetailerAwards_Game+Changer%402x.png The Awards The Game Changer Award This award celebrates effective ideas that delivered results. It's for businesses that have made a game-changing impact through bold thinking and the smart use of technology, especially where tools like AI have solved real challenges. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/5b219696-7be9-40a4-8e84-b55b9f0c92f1/RetailerAwards_Impact%402x.png The Awards The Impact Award This award recognises retailers creating meaningful change, for the environment, their community or the people around them. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/2b6050c1-76fa-40bf-b812-8362e7b3c2dd/RetailerAwards_People+First%402x.png The Awards The People First Award Great businesses are built by great people but this award goes beyond the basics. It recognises retailers taking a fresh, innovative or ground-breaking approach to how they support, engage and empower their teams. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/9a45506f-a432-4c4d-bee0-4ef24b85faae/RetailerAwards_Momentum%402x+%281%29.png The Awards The Momentum Award This award celebrates businesses that are moving forward fast. A retailer that has fundamentally shifted gears. It’s about business as a whole moving from point A to point B. It’s for those rethinking how they operate, evolving their business model, or taking a new approach to drive results. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/01b6eedf-a783-4413-9543-69aca888d85e/RetailerAwards_WomanAward%402x.png The Awards - Make it stand out The Woman of the Year Award This award celebrates an exceptional woman who is making a difference, whether she's leading a team, improving performance, shaping culture or driving change. We’re looking for someone who stands out not just for what she does, but how she does it. https://www.autotraderretailerawards.co.uk/home-main daily 1.0 2026-05-13 https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/b8b0e53f-61dc-4a0c-89a9-0bd1fbcbccd6/Retailer%2BAwards%2B2025.webp Home https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/fa345632-2a69-4a0e-aa54-fc0fc575a89d/2D9A8965ps2.webp Home https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/5aafb539-6e38-4d4a-8b30-87eb86a32d1f/1U2A9874ps2.webp Home https://www.autotraderretailerawards.co.uk/self-nominations-1 daily 0.75 2026-05-13 https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/5138ca40-7652-4334-977f-3a1ec394bcc5/RetailerAwards_Game+Changer%402x.png Self-nominations https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/e86752eb-7203-4c91-85a3-17216c5368c3/RetailerAwards_WomanAward%402x.png Self-nominations - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/f72fe5ef-026d-47ab-875d-66a3d2096680/RetailerAwards_People+First%402x.png Self-nominations https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/56aa5e1e-7083-441d-a856-4bdcdd413a8d/RetailerAwards_Momentum%402x+%281%29.png Self-nominations https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/d32de0e7-72f0-450d-80f7-aac8efb6bdda/RetailerAwards_Impact%402x.png Self-nominations - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.autotraderretailerawards.co.uk/new-cover-page daily 0.75 2020-01-28 https://www.autotraderretailerawards.co.uk/people-and-culture-award daily 0.75 2026-05-14 https://www.autotraderretailerawards.co.uk/innovation-award daily 0.75 2026-05-15 https://www.autotraderretailerawards.co.uk/new-page-3 daily 0.75 2020-01-28 https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1580229632038-SEMHD1TMRD0EEH5Y9I0A/NCA_logo.png New Page https://www.autotraderretailerawards.co.uk/about daily 0.75 2026-05-13 https://www.autotraderretailerawards.co.uk/the-event daily 0.75 2026-05-13 https://www.autotraderretailerawards.co.uk/ara-2020-awards daily 0.75 2020-02-27 https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1551362684287-KVH7H4I18PQFJR51U5DQ/AutoTrader_Mynt-0535+email.JPG ARA 2020 mystery shopping - Email In this phase you will be scored on customer qualification and response speed. The mystery shoppers will be scoring on how much information is in the response, how well their query was addressed and the clarity of the response. Top tip: Those responding within 4 hours will score the highest https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1551362927720-XM7C0IAKXJXUXQSU5SVD/AutoTrader_Mynt-0646+phone.JPG ARA 2020 mystery shopping - Phone In the telephone phase the mystery shoppers will be scoring on how professional and helpful the sales member was as well as on how well they qualified the callers needs and captured their details. Top tip: The highest scorers here invite the caller to visit their forecourt https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1551363009199-62X65FBHERU848GKNNLO/AutoTrader_Mynt-0614+visit.JPG ARA 2020 mystery shopping - Site visit In the final phase you’ll a mystery shopper will visit your forecourt. They will be scoring on every aspect of their visit including the initial welcome and first impressions, how well their requirements were understood and met as well as the quality of the vehicle explanation and test drive. Top tip: Those that fully explain finance options and agree next steps score big! https://www.autotraderretailerawards.co.uk/new-page-1 daily 0.75 2021-05-14 https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1620992519731-YJN00WT5MVH0QBBV4RFW/Picture1.png New Page - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1620992745360-QOZ2I0W710TIGTOZ3703/Picture2.png New Page - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.autotraderretailerawards.co.uk/rising-star-award daily 0.75 2026-05-14 https://www.autotraderretailerawards.co.uk/sustainability-initiative daily 0.75 2026-05-15 https://www.autotraderretailerawards.co.uk/woman-of-the-year daily 0.75 2026-05-14 https://www.autotraderretailerawards.co.uk/travel-anya daily 0.75 2025-06-10 https://images.squarespace-cdn.com/content/v1/53cfdbf9e4b09d5219fcc098/1407273336113-1NJ9JOPY4HWTQ7J6VS9P/IMG_1232.jpg Travel https://www.autotraderretailerawards.co.uk/read-me-anya daily 0.75 2025-06-10 https://images.squarespace-cdn.com/content/v1/53cfdbf9e4b09d5219fcc098/1407965662287-JGJDENV4XN2FWVPAW7MD/roshni_blog_020.jpg Read Me https://www.autotraderretailerawards.co.uk/what-to-do-anya daily 0.75 2025-06-10 https://images.squarespace-cdn.com/content/v1/53cfdbf9e4b09d5219fcc098/1407273103619-P0WSWRJWZ84PGHU47LUJ/IMG_0604_edit.jpg What to Do https://www.autotraderretailerawards.co.uk/new-page-4 daily 0.75 2026-05-14