https://www.autotraderretailerawards.co.uk/the-awards daily 0.75 2025-07-31 https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/ee573fce-9e50-4374-893e-eab8597fd077/Retailer+Awards+2025+Woman+of+the+Year+Award.png The Awards - Make it stand out Women of the Year Award This award is open to any woman working in a retail organisation, large or small, car, bike, leisure, or van, who is driving change in automotive retailing, and shaping the future of the industry for the better. The category will be independently judged by a panel of experts from a variety of organisations and industries who will be looking to award an individual who is having a clear positive impact on her retail organisation, as well as the wider automotive retail industry, either directly or indirectly. This might include leading/supporting a significant campaign, initiative, or innovation; or successfully managing a large team, division, or the business itself. Crucially, the winner will be an individual who inspires their colleagues, customers, and counterparts, and above all, supports other women around them. With this self-nomination category, you can nominate yourself or a colleague. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/e40b1e66-026d-4525-afc8-234ceaa4ca52/Retailer+Awards+2025+Customer+Choice+Award.png The Awards Customer Choice Award As well as those retailers that are receiving the best customer reviews, this category will reward those businesses that are engaging with their reviews. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/35482acf-a9e6-478a-8215-287ea74f452f/Retailer+Awards+2025+People+and+Culture+Award.png The Awards People and Culture Award If your business puts its people first and has created a dynamic, open and diverse workspace then this award category is for you. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/59b17c4b-4c60-4f56-bcf0-bb53173a51ea/Retailer+Awards+2025+Customer+Experience+Award.png The Awards Customer Experience Award Based on one of the largest mystery shopping exercises of its type, this category will see 1,000 of Autotrader’s best performing retailers gradually whittled down to just three deserving winners via three mystery shopping phases. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1fbdb4de-a6ce-4823-9d5c-d174bd250814/Retailer+Awards+2025+Innovation+Award+logo.png The Awards Innovation Award Our prestigious panel of independent expert judges will be looking for retailers that have successfully innovated to better their business. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/a6762cb1-3ee7-4151-a5b4-fe86a514b3d7/Retailer+Awards+2025+Sustainability+Initiative+Award.png The Awards Sustainability Initiative Award This award is for those retailers doing all they can to become more sustainable and helping to combat the climate crisis. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/e72c1684-f3e3-4ef6-aba0-8b66b2facb83/Retailer+Awards+2025+Rising+Star+Award.png The Awards Rising Star Award If you’re a retailer that’s been in business for up to three years and destined to set the industry alight, then this category is your opportunity to have your potential recognised. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/6b3eaae2-e1cc-4d10-b741-bd9c0bfae223/Retailer+Awards+2025+Retailer+of+the+Year.png The Awards Retailer of the Year Award Our most prestigious award is designed to recognise the very best of the automotive retail industry. This award will be split to include car, van, and bike retailers, and for the second time, will include the New Car Retailer of the Year award. https://www.autotraderretailerawards.co.uk/self-nominations-1 daily 0.75 2025-06-18 https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/68b8b468-3099-4f07-8b66-1dc78d5ced81/Retailer+Awards+2025+Woman+of+the+Year+Award.png Self-nominations - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/f33cbe4e-dc64-411c-8aa1-1680f43f029e/Retailer+Awards+2025+Innovation+Award+logo.png Self-nominations https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/04f1c69a-68ca-4f30-8dc6-d5ee48fe2ceb/Retailer+Awards+2025+Rising+Star+Award.png Self-nominations 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https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1729245294204-OM0CGQMNJF21W2QKJXLI/17.10.24-AutotraderAwards_899.jpg 2024 photos https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1729245294505-NJ81P4QDH97OXWBOCPYM/17.10.24-AutotraderAwards_898.jpg 2024 photos https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1729245304893-WYRR21SK4X3LXWG4XSJR/17.10.24-AutotraderAwards_927.jpg 2024 photos https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1729245306521-NKOS7JQW16RPWN8J55OV/17.10.24-AutotraderAwards_918.jpg 2024 photos https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1729245317326-EIR3V6LPW6L9MC09O0SW/17.10.24-AutotraderAwards_914.jpg 2024 photos https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1729245319491-KSN427NBET4A7LF1ZJOD/17.10.24-AutotraderAwards_912.jpg 2024 photos https://www.autotraderretailerawards.co.uk/new-cover-page daily 0.75 2020-01-28 https://www.autotraderretailerawards.co.uk/people-and-culture-award daily 0.75 2023-07-18 https://www.autotraderretailerawards.co.uk/innovation-award daily 0.75 2023-07-11 https://www.autotraderretailerawards.co.uk/about daily 0.75 2025-06-18 https://www.autotraderretailerawards.co.uk/new-page-3 daily 0.75 2020-01-28 https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1580229632038-SEMHD1TMRD0EEH5Y9I0A/NCA_logo.png New Page https://www.autotraderretailerawards.co.uk/the-event daily 0.75 2025-10-15 https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/4da87749-a9fb-49a6-a6e6-7ee0af1670c9/IM75-1.jpg The Event - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.autotraderretailerawards.co.uk/ara-2020-awards daily 0.75 2020-02-27 https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1551363009199-62X65FBHERU848GKNNLO/AutoTrader_Mynt-0614+visit.JPG ARA 2020 mystery shopping - Site visit In the final phase you’ll a mystery shopper will visit your forecourt. They will be scoring on every aspect of their visit including the initial welcome and first impressions, how well their requirements were understood and met as well as the quality of the vehicle explanation and test drive. Top tip: Those that fully explain finance options and agree next steps score big! https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1551362684287-KVH7H4I18PQFJR51U5DQ/AutoTrader_Mynt-0535+email.JPG ARA 2020 mystery shopping - Email In this phase you will be scored on customer qualification and response speed. The mystery shoppers will be scoring on how much information is in the response, how well their query was addressed and the clarity of the response. Top tip: Those responding within 4 hours will score the highest https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1551362927720-XM7C0IAKXJXUXQSU5SVD/AutoTrader_Mynt-0646+phone.JPG ARA 2020 mystery shopping - Phone In the telephone phase the mystery shoppers will be scoring on how professional and helpful the sales member was as well as on how well they qualified the callers needs and captured their details. Top tip: The highest scorers here invite the caller to visit their forecourt https://www.autotraderretailerawards.co.uk/new-page-1 daily 0.75 2021-05-14 https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1620992519731-YJN00WT5MVH0QBBV4RFW/Picture1.png New Page - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ac4edc5e74940994e062606/1620992745360-QOZ2I0W710TIGTOZ3703/Picture2.png New Page - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.autotraderretailerawards.co.uk/rising-star-award daily 0.75 2021-05-04 https://www.autotraderretailerawards.co.uk/sustainability-initiative daily 0.75 2024-08-01 https://www.autotraderretailerawards.co.uk/woman-of-the-year daily 0.75 2024-06-04 https://www.autotraderretailerawards.co.uk/travel-anya daily 0.75 2025-06-10 https://images.squarespace-cdn.com/content/v1/53cfdbf9e4b09d5219fcc098/1407273336113-1NJ9JOPY4HWTQ7J6VS9P/IMG_1232.jpg Travel https://www.autotraderretailerawards.co.uk/read-me-anya daily 0.75 2025-06-10 https://images.squarespace-cdn.com/content/v1/53cfdbf9e4b09d5219fcc098/1407965662287-JGJDENV4XN2FWVPAW7MD/roshni_blog_020.jpg Read Me https://www.autotraderretailerawards.co.uk/what-to-do-anya daily 0.75 2025-06-10 https://images.squarespace-cdn.com/content/v1/53cfdbf9e4b09d5219fcc098/1407273103619-P0WSWRJWZ84PGHU47LUJ/IMG_0604_edit.jpg What to Do